Berg Manoukian

Your journey begins by booking a convenient online consultation with Berg himself. This is where we discuss your vision, needs, and product details to ensure we fully understand your expectations.

Once we’ve got everything in place, we assist you in organizing the shipping of your jewelry. We provide clear instructions to ensure a smooth process. We’ve taken care of the logistics beforehand, so you can ship with peace of mind.

When your items arrive at our facility, we will confirm their safe receipt by sending you a video proof of unboxing. This ensures full transparency, so you can track everything step by step.

With your items now safely in our hands, we begin working on your jewelry with precision and care. Our team, led by Berg, works with express service times to ensure your project is completed as quickly as possible without compromising on quality.

Once the work is complete, we return your jewelry with a trackable label and overnight shipping for fast, secure delivery back to you.

We stand behind our work. If you have any concerns about the quality or notice any defects, we’ll address them promptly. We recommend inspecting our pieces under a microscope, as this is the level of precision we take pride in. Your satisfaction is our top priority, and we guarantee the quality of our craftsmanship.